Privacy notice for public website visitors

We (Field Notes Communities Ltd) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

What information do we collect from visitors to our public website?

Data for diagnostic and analytic purposes:

We collect information such as log files, analytics and error traces. Log files record website usage and information such as time, date, HTTP status and bytes sent and received. We use this information to improve our website and monitor website activity. This is statistical information about your browsing actions and patterns and we do not use it to identify any individual. We keep logs for 1 month.

Data for Marketing purposes:

If you contact us through links or if email us your details with enquiries about our becoming a customer, we may then store your information in our CRM and emailing systems. See English language page for more details. We keep information in these systems as long as you are a potential customer and will of course remove them on request.

How do we process & where do we store your personal data?

The information you provide to us is mostly stored and processed in the EEA or the UK, however it may be transited or held by service providers and clients outside of the European Economic Area (“EEA”). Countries outside the EEA may not always have as strong data protection laws as the UK and the EEA. However, in each case a strong data-protection guarantee has been entered into with this company which complies with GDPR rules. In any case, we will always ensure that your information is used by third parties in accordance with this privacy statement and that it is kept secure.

We do not host ads in our website, app or platform and we do not sell any of your personal data.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK and EU data protection legislation including GDPR.

We may disclose your personal information when we believe we are required to do so by law or governmental, police enforcement or regulatory authorities or for the purposes of preventing or detecting crime.

Your rights

You have several rights about your personal data - to restrict processing, to delete, to ask us not to use it for marketing purposes. You can exercise your rights by contacting our Data Protection Officer: compliance@fieldnotes.space

Our site may, from time to time, contain links to and from the websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

If you are unhappy with the way in which we process your personal data or have any other complaint in relation to that processing, you are entitled to ask the UK Office of the Information Commissioner to review the matter. Details about your rights in relation to your personal data, and about how to contact the UK Office of the Information Commissioner are on their website at www.ico.org.uk.

Legal basis

For visitors we have a legitimate interest in using this data for improving our services as stated above, but only where these interests aren’t overridden by your interests or rights and freedoms in relation to personal data.

Changes

Field Notes Ltd may update these Terms and Privacy Statement at any time.

Contacting Us

If you have any questions or comments or complaints about these rules or this app we would love to hear from you. You can contact us as follows:

By email to hello@fieldnotes.space

By post to Field Notes Communities Ltd Studio 20, 35 Corbridge Crescent London E2 9EZ United Kingdom

Cookie policy

What are cookies?

We collect data using cookies. A cookie is a text file that is sent from our website as soon as you visit the site. It is stored in your browser and helps us to identify your browser (not you) and collects information in an aggregate, anonymous way.

How do we use cookies?

Analytics cookies may be used to tie together information about your visit to our website, such as:

• Your device or browser type
• The date and time of your visit
• The pages that you visit and what order
• What links you may have followed to arrive at our website
• Your (rough) location

We have one essential cookie on our public website:

• your session (it identifies you to the platform for login)

We don’t carry ads and we don’t use cookies for any third party advertising or marketing.

We will use analytics cookie information to

• Help to understand visitors’ current and future needs
• Focus our improvement efforts on the parts that visitors are using the most
• Help us understand if our promotion of our website is succeeding

Managing Cookies

We use essential cookies to make our site work. We’d also like to use analytics cookies (including third-party cookies) to help us improve the site. Our website will ask you if you consent to the analytics cookies being used. If you do not consent to this, we will not use analytic cookies. If you do accept this we will collect analytic cookies.

Essential cookies

Essential cookies enable core functionality on our website such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may prevent the website from working correctly.

Additional cookies

We use analytics cookies so we can keep track of the number of visitors to various parts of the public website and understand how our website is used.

Third Party Cookies in our platform (not used in the public website)

We work with a number of third party software suppliers who set cookies in our platform to enable them to provide us with services, including chat support, bug tracking and reporting. These are essential parts of our platform and can’t be turned off independently.